GMR Hyderabad International Airport has once again soared to the top, securing the prestigious Airport Service Quality (ASQ) Award for ‘Best Airport’ in the 15 to 25 Million Passengers Per Annum (MPPA) category in the Asia-Pacific region for the year 2023.
Out of over 400 airports worldwide that vied for recognition in the 2023 Airports Council International (ACI) Airport Service Quality (ASQ) survey, Hyderabad Airport emerged victorious, marking a testament to its commitment to excellence in service.
Mr. Pradeep Panicker, CEO of GMR Hyderabad International Airport Limited, expressed his elation, stating, “We are thrilled to receive this esteemed accolade, which reaffirms our unwavering dedication to enhancing passenger experience through cutting-edge technologies and innovative solutions.”
He further attributed the success to the collective efforts of the airport team and stakeholders, acknowledging their tireless hard work and commitment to excellence.
Hyderabad Airport’s remarkable achievement underscores its consistent pursuit of excellence. Having clinched a spot among the Top 3 Global airports for nine consecutive years from 2009 to 2017, with four instances of being crowned the World No. 1 in the 5 – 15 Million Passengers Per Annum (MPPA) category, the airport continues to set benchmarks in the industry.
The airport’s commitment to innovation and expansion is evident through its recent enhancements in facilities and infrastructure within the terminal and airside areas. These advancements are aimed at further enhancing operational efficiency and elevating the overall passenger experience.
With a rich history of accolades, including being recognized as the ‘Best Airport by Size and Region’ in the Asia-Pacific region for 2019, 2020, and 2022, Hyderabad Airport remains a beacon of excellence in the global aviation landscape.